We work across a broad range of industries and offerings, from utility to energy, manufacturing to FMCG, pharma to public sector.


  • We have developed deep specialist skills in each aspect of transformation, change and training management.  From ERP, CRM and business planning implementations through sales force transformations,  frameworks for performance coaching and organizational design.
  • We do more than create strategies and plans, we help you deliver.



Colin Pincott - Partner Colin Pincott – Partner

Over the past twenty years, people related industries have been integral to Colin’s life, from ski rep to teacher, trainer to change management consultant and now managing partner in James & Carmichael. For him, its people that make the difference. Colin likes to keep changing and trying new things at work and at home, so when not in the office he might be writing stories, learning to surf and trying not to fall off his motorbike.


Mel Horton - Associate

Mel Horton – Associate

With a mixture of business and consultancy roles in Manufacturing, Sales, Marketing, Finance, Strategy and Capability Mel is deeply experienced in FMCG. Her specialism is designing and deploying high engagement change programmes across diverse cultural and geographical groups. Outside of work Mel loves to cycle and spend time outdoors, volunteer as a caterer to help feed campers at a music festival and generally harass her teenage children (well that’s how they see it!).


Karen Lewis-Enright - Associate

Karen Lewis-Enright – Associate

With a background in business psychology, Karen’s passion is helping clients perform optimally as individuals and in project settings by applying the new knowledge we now have about how our brains actually work. Outside of work Karen can be found meditating, spending time in nature or playing with her young daughters, sometimes doing all three simultaneously!


Raylene Armstrong - Associate

Raylene Armstrong – Associate

With over 15 year’s experience in Change Management and a qualified Programme Manager, Ray believes that it is people that make change genuinely successful. Ray’s specialism is in creative communication, people engagement and working with customers to develop benefit realisation and continuous improvement processes. Outside of work Ray’s passion is snowboarding and having friends over to sample her culinary inventions.



Mike Airey - Associate

Mike Airey – Associate

Mike is an experienced training manager, having worked with project teams in medium and large companies through all phases of a project implementation cycle to define, develop, integrate and successfully deliver training solutions.  Key to this is his ability to engage both project and business stakeholders.  His simple formula for relaxation is a combination of sun, sea and a cool breeze.  Otherwise it’s planning which part of the flat needs redecorating next…..and how to avoid doing it himself.